I have been a client of Rico Pfitzer Pires & Associates for over 3 years and there are not enough words in the English dictionary to describe the outstanding service I am receiving! They are my one stop shop for all my personal & business insurance needs; the curb side services; (In the past 3 years I have never stepped foot in their office, they ALWAYS, come to me), prompt follow up calls and email alerts are just the tip of the iceberg…. If you are looking for a reliable, low cost insurance company to establish a trustworthy relationship with, I highly recommend Rico Pfitzer Pires & Associates. You can count on them!

Jeff is a professional who wants the best for his customers. He is always available to answer questions and works to solve problems promptly. He is a forward thinker who looks out for possible obstacles for his client and provides alternatives to reach the desired goal. He has provided me with more resources to operate a limo business, better communication with his in house staff, as well as his workers comp partner. Jeff and his team at RPP are extremely customer service oriented and provide service beyond expectations.  Jeff is always looking out for the good of his client!

Marie, thank you for all your help with setting up my new insurance policies. The best part is that you not only saved me over $600, but you also got me better coverage!

Traina Foods has been working with Leroy Rocha and the Rico, Pfitzer, Pires team for a number of years now. Our experiences with Leroy and his whole team have been consistently positive and they have become an invaluable extension of our own team.

Beyond finding the best health care products for our company and managing the huge task of open enrollment, their support of our company extends throughout the year as they graciously assist every employee needing help understanding their benefits or managing their claims.

Leroy and every one of his colleagues have been without fail patient and prompt and pleasant, no matter how often we call on them, no matter how challenging the task we present.

Rico, Pfitzer, Pires, and Associates Insurance Agency strives and achieves excellence in insurance coverage as well as customer service. Trusted, thorough, quick to respond, with superior follow up, our agent, Leroy Rocha (and his office) is an agent with the highest level of integrity.

Without any hesitation, if you are looking for the best agency/agent to manage your insurance needs, we recommend Leroy Rocha of Rico, Pfitzer, Pires and Associates.

Each person I have had contact with is friendly, helpful, but most important of all, extremely knowledgeable about any insurance issue.

Rico, Pfitzer, Pires & Associates have my vote for Insurance Agency of the Year. They have provided EXCELLENT CUSTOMER SERVICE for both our company as a whole and the individual employees. They do the work. You are not the one making a million phone calls. They have saved us time, energy, money and the frustration of trying to navigate the complex world called “Insurance”. For any individual or business seeking an Agency that cares about doing a GREAT JOB, I highly recommend Rico, Pfitzer, Pires and Associates.

Rico Pfitzer Pires and Associates have been my Insurance Agent for more than 10 Years. I have found them to be very responsive to my needs and would highly recommend them to any company looking for a reliable and responsive insurance agent.

When we first moved all of our business insurance needs from our previous broker to RPP, I was a bit hesitant because I was comfortable with the broker we had used and felt it was as good as it could be. Was I ever wrong? EVERY member of RPP has not only made me feel like I was their only client and that MY needs were their TOP PRIORITY, but have made me feel like Family! I TRULY appreciate the dedication that my account has been given by my Agent and all the staff at RPP!

Leroy Rocha and the staff at Rico, Pfitzer, Pires & Associates have exceeded all expectations. Not only have they saved us money by constantly re-evaluating our many policies, but have been very professional and attentive to our needs. Just one call and I have a staff of people helping me with my requests and it usually happens by the end of the day, which makes my job so much easier.

It’s been a real pleasure to work with Leroy and all the supporting staff and I would highly recommend Leroy and Rico, Pfitzer, Pires & Associates and we look forward to many more years of working together.

I love RPP Insurance Agency because anytime you need to talk with an agent, there's always someone in the office ready to help.

Andres Gonzalez is the perfect Medicare Agent! He provided me with quotes from multiple carriers that service my personal needs for both my medical and prescription needs at an affordable price. Understanding how Medicare works was challenging, but Andres made everything simple. He was always there to answer all my questions when I called in and was available when I came into the office. Anytime I needed to speak to any of my insurance carriers, he would get on the phone with me and get everything taken care of, no matter how long it took. If you need help with Medicare Call Andres!

I know Manuel Pires personally and have been doing business with Rico, Pfitzer, Pires and Associates Insurance Agency, Inc. for more than 25 years.

We have been with Rico Pfitzer Pires for over 20 years. They are trusted partners in our business. We are able to attend to our business knowing they will take care of us when we need them. I will not even consider other brokers. They have earned my trust.

It is easy for me to recommend Carol Daum because of the values she role-modeled. Since 2012, Carol has always always treated me as if I am her "only" customer. When I ask a question, she gives me a timely and accurate answer, thus helping me make quicker decisions. Carol seems easy-going but she is very focused. Whether it is replacing a car, simulating the lowest-cost scenario, or estimating the cost to insure a second home, Carol calmly stepped in and walked me through the most complicated part of the process. Sensing I was in a hurry, Carol quickly rallied the resources of others to help me make a decision, on time. Who wouldn't want to work with an advisor like that? Make Carol the cornerstone of your next insurance solution. I always recommend Carol to all my families and friends, whenever the opportunity arises.

Brava to Mariah Montez for exceptional service! Mariah has always been readily available for all my needs. She is easy to reach (very rare these days), thorough, conscientious and exceptionally attentive. Her warmth and positive attitude makes working with her a pleasure. She follows up with a detailed letter itemizing our exchange. She is a gem!

We cannot say enough about the quality of service we receive from Rico Pfitzer Pires and Associates Insurance Agency. The Agency is extremely knowledgeable in all phases of Insurance from Workers Compensation laws and regulations to Commercial Package and Umbrella policies. In today’s environment of automated, large scale insurance agencies, it is refreshing to be able to get personalized service each time we make a call.